Poor service, very nice but do not worry about the goods arriving, I made a large order (20,000 NIS) and had to constantly remind them that the furniture had not arrived yet (for two months). Know that it is beyond the Green Line would not have made the reservation in advance.
Excellent service and amazing attitude is worth the conference to buy level furniture
We were very impressed with the display and the store and made a large order of furniture. We asked in advance before buying if we do transportation to our locality (locality 50 minutes drive away) and the seller told us that we always do and there is no problem with that. In addition we wanted to know when the furniture would arrive and were told that within two weeks. Since then 6 weeks have passed and we are still without some of the furniture (we handed over the previous table and chairs at the time the new furniture was supposed to arrive and since then we are with an empty living room). The store told us there was a problem with the production and then the transport was not ready to reach our area. Every time we call them we hear other stories about problems that have arisen and meanwhile are stuck without furniture in the house (of course we paid the entire amount in advance ...). If we knew this would be the case we would not buy there and we will certainly not go back there.
To all the staff of the furniture house, Really thank you for the amazing and quality furniture and especially for the exceptional shopping experience and charming service. Highly recommend!!
Really not happy with the service, we were promised that it will arrive within two weeks, and in practice we have been waiting for 7 weeks and it is still not clear when our order will arrive, the store refers us to a company that provides and unfortunately no one takes responsibility for the delay.
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